Sunday, October 26, 2008

Suck it, Comcast. Hello, Skype.

When first signing up for Comcast, I was pretty excited. The idea of having internet, cable, and unlimited telephone for $99 a month seemed like a good deal.

That is, until your 1 year agreement expires.

$99 immediately swells to $167.89 without the chance of a renewal at the previous rate. $167 might be acceptable if I had movie channels, extra sports packages, or even the full on HD package.

I have the Digital Starter plan which has less than 100 channels, 0 movie channels, and a LOT of channels that say 'Channel not Purchased.'

I also have a home phone we use for..well, nothing really. Two members of our church use it and the kid's school has it on file. Aside from that, it's useless.

For these calls, I now pay over $40 a month.

Don't get me wrong, I have little issue with my home internet. I do have the occasional situation with buffer times, and there used to be issues with my wireless router getting disconnected, but the repairman came by and fixed our wiring.

So how to remedy $167 and bring it down to what we were spending?

We're trying Skype.

For $2.95 a month, you can make unlimited outbound calls, and for $30 a year, you can receive unlimited inbound calls.

With the math, we're talking $66 a year. Even with paying $139 for the Wifi phone so I don't need my computer on, the math comes to about..

$17.00 a month.

For unlimited everything.

When we move, we're changing to DirecTV (for $29.99 I can get 145 channels versus what seems like half that at $55 a month with Comcast), and with the internet, I'm considering a USB Broadband card, which Cricket offers for a flat $40 a month.

More investigation pending on other services, but I'm getting out of Comcast's claws ASAP.

The only thing that saddens me about leaving Comcast is their efforts to employ those less fortunate with emotional or issues with mental illness.

It's the only explanation I can gather regarding their service level.

3 comments:

Jesse Harris said...

When you call to cancel, Comcast will try and renew the promo rate for 6 months. If you're undecided on any of the switches, that's a great way to keep them discounting things.

Katz said...

Our cable company did the same thing. We just have basic cable and internet. We called them and told them what the competitor was offering and they beat it. Our bill is less now than when we signed up a year ago.

Dirtius Wifius said...

Get the special prices by trying to cancel. Or at least try to get the special prices. If they let you go then hooray, but otherwise, what do you have to lose? Most companies are authorized to do that every single time you try to cancel, so you could end up having that promo rate till you end up moving.

But yeah, I'm not a fan of comcast either.